Not per record.Per arrival.
One number decides the bill, and it is already on your own PMS dashboard every morning.
The hosted service is not open yet. This is the model it will bill on — bands and prices follow when there is something to buy.
One meter
A resolved profile is worth something at exactly one moment: when someone is standing at the desk and you know who they are. So that moment is what gets counted, and nothing else is.
1 arrival = 1 reservation that checked in
Cancellations and no-shows don't count — you aren't paid for those either. Walk-ins do. Everyone on the reservation is resolved: a family of four is one arrival and four profiles. The same guest returning next month is a new arrival, because the answer is delivered at the desk again.
That number is in your own occupancy report. You can check every invoice against a system we don't own — which is the one thing a credit meter never lets you do.
Everything else is free
An identity graph gets better with every record it sees. Anything that makes feeding it more expensive works against the product, so none of it costs anything.
Free, always
- IngestionEvery source, every record, no limit.
- Historical backfillThe whole archive, once. It is the proof, not the product.
- Stored profilesNever metered. Charge for storage and people delete records, which makes the graph worse.
- LookupsAs often as the check-in desk needs. That is where this belongs.
- Self-hostingApache 2.0, free forever. The hosted service is a convenience, not a toll.
Considered, not accepted
- Per record ingestedThe largest invoice would arrive at the backfill, before a single profile is resolved.
- Prepaid credit walletsNobody should have to wonder in August whether the balance holds.
- Per connectorThe fifth system is precisely where identity resolution earns its keep.
How the bill behaves
An annual allowance, in twelve equal instalments. Hotels are seasonal. Metered monthly, August would bring a brutal invoice and February none — the year is the honest unit, and a level instalment is the one you can budget.
Overage never stops resolution. An identity service that switches off in high season has failed at its job. Above the allowance an arrival costs its rate, and that is all that happens.
Groups pool. One contract, one allowance across every property. Nobody signs twelve agreements for twelve hotels.